Messenger
Message Retrieval
title: Messenger: Message Retrieval description: >- How Messenger conversations are ingested, deduplicated, and shown in Agenized.
Open Message Retrieval
On your Messenger channel detail page, select Message Retrieval.
Screenshot coming in a later update.
Purpose
Controls here tune delivery, read semantics, or thread boundaries as implemented for Meta’s APIs. Exact toggles appear only in-app.
Messenger policy and webhook delivery can delay or drop events when pages are misconfigured, confirm Meta developer and Page settings if threads stop updating.
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