Gmail
Message Retrieval
title: Gmail: Message Retrieval description: >- How Gmail messages are retrieved, threaded into conversations, and kept current for this channel.
Open Message Retrieval
On your Gmail channel detail page, select Message Retrieval.
Screenshot coming in a later update.
Purpose
Controls here align Gmail’s labels, threads, and sync behavior with Agenized conversations. Options depend on the current integration, use the live UI as the source of truth.
Related
- Settings to fix auth issues first.
- Email Signature
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